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ChatBot

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</style><div role="note" class="hatnote navigation-not-searchable">For other uses, see <a href="Chatbot" title="Chatbot">Chatbot</a> and <a href="IRC_bot" title="IRC bot">IRC bot</a>.</div>

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</style><table class="infobox vevent"><tbody><tr><th colspan="2" class="infobox-above summary">ChatBot</th></tr><tr><td colspan="2" class="infobox-image logo"><div class="infobox-caption">ChatBot logo</div></td></tr><tr><th scope="row" class="infobox-label" style="white-space: nowrap;"><a href="Programmer" title="Programmer">Original author(s)</a></th><td class="infobox-data">Dariusz Zabrzenski<a href="#cite_note-1">[1]</a></td></tr><tr><th scope="row" class="infobox-label" style="white-space: nowrap;"><a href="Programmer" title="Programmer">Developer(s)</a></th><td class="infobox-data"><a href="Text_(company)" title="Text (company)">Text</a></td></tr><tr><th scope="row" class="infobox-label" style="white-space: nowrap;">Initial release</th><td class="infobox-data">August 29, 2017 (2017-08-29)<a href="#cite_note-marketingdive.com-2">[2]</a></td></tr><tr><th scope="row" class="infobox-label" style="white-space: nowrap;"><a href="Operating_system" title="Operating system">Operating system</a></th><td class="infobox-data"><a href="Web_application" title="Web application">Web-based</a></td></tr><tr><th scope="row" class="infobox-label" style="white-space: nowrap;">Available in</th><td class="infobox-data"><a href="English_language" title="English language">English</a></td></tr><tr><th scope="row" class="infobox-label" style="white-space: nowrap;"><a href="Software_categories#Categorization_approaches" title="Software categories">Type</a></th><td class="infobox-data"><a href="Chatbot" title="Chatbot">Chatbot</a></td></tr><tr><th scope="row" class="infobox-label" style="white-space: nowrap;"><a href="Software_license" title="Software license">License</a></th><td class="infobox-data">Proprietary (<a href="Software_as_a_service" title="Software as a service">SaaS</a>)</td></tr><tr><th scope="row" class="infobox-label" style="white-space: nowrap;">Website</th><td class="infobox-data"><a rel="nofollow" class="external text" href="https://www.chatbot.com">chatbot.com</a></td></tr></tbody></table>

ChatBot is a software platform for creating <a href="Chatbot" title="Chatbot">chatbots</a> for business use released in August 2017.<a href="#cite_note-marketingdive.com-2">[2]</a>

<div class="mw-heading mw-heading2"><h2 id="History">History</h2></div>

ChatBot (BotEngine) has its origins in a research project created by the company <a href="Text_(company)" title="Text (company)">Text</a> (formerly LiveChat Software), which won with this project at <a href="Hackathon" title="Hackathon">hackathon</a> in 2016.<a href="#cite_note-3">[3]</a><a href="#cite_note-4">[4]</a><a href="#cite_note-5">[5]</a> In August 2017, LiveChat launched a beta version of the BotEngine chatbots build platform.<a href="#cite_note-6">[6]</a><a href="#cite_note-marketingdive.com-2">[2]</a><a href="#cite_note-7">[7]</a>

In September 2017, LiveChat integrated with BotEngine.<a href="#cite_note-8">[8]</a><a href="#cite_note-9">[9]</a> ChatBot, in its current form, was launched on February 21, 2018. In March 2018, BotEngine was released from its <a href="Beta_Version" class="mw-redirect" title="Beta Version">beta version</a>.<a href="#cite_note-10">[10]</a> Later that year, the product has been rebranded to ChatBot, following the purchase of the <a rel="nofollow" class="external text" href="https://www.chatbot.com">chatbot.com</a> domain.<a href="#cite_note-11">[11]</a><a href="#cite_note-12">[12]</a><a href="#cite_note-13">[13]</a> In October 2019, ChatBot added a feature to collect customized data about visitors who interacted with bots on websites or <a href="Facebook" title="Facebook">Facebook</a>.<a href="#cite_note-14">[14]</a> In May 2020, ChatBot in partnership with Infermedica, launched <a href="COVID-19" title="COVID-19">COVID-19</a> Risk Assessment ChatBot.<a href="#cite_note-15">[15]</a>

In March 2021, ChatBot launched a new version of Visual Builder.<a href="#cite_note-16">[16]</a>

<div class="mw-heading mw-heading2"><h2 id="Overview">Overview</h2></div>

ChatBot is a platform for building automatic chatbots using artificial intelligence.<a href="#cite_note-17">[17]</a><a href="#cite_note-18">[18]</a>

ChatBot constructs bots using integration with a range of tools including <a href="Facebook_Messenger" class="mw-redirect" title="Facebook Messenger">Facebook Messenger</a>, <a href="LiveChat" title="LiveChat">LiveChat</a>, <a href="Skype" title="Skype">Skype</a>, <a href="KiK" title="KiK">KiK</a>, <a href="Slack_(software)" title="Slack (software)">Slack</a>, <a href="Twitter" title="Twitter">Twitter</a> and <a href="YouTube" title="YouTube">YouTube</a>.<a href="#cite_note-19">[19]</a><a href="#cite_note-20">[20]</a><a href="#cite_note-21">[21]</a>

In 2020, the number of ChatBot clients reached 1,000, including<a href="#cite_note-22">[22]</a> <a href="UEFA" title="UEFA">UEFA</a>, <a href="Unilever" title="Unilever">Unilever</a>, <a href="HTC" title="HTC">HTC</a>, <a href="Kayak" title="Kayak">Kayak</a>, <a href="Danone" title="Danone">Danone</a>, <a href="Moody's" class="mw-redirect" title="Moody's">Moody's</a>, <a href="General_Motors" title="General Motors">GM</a>.<a href="#cite_note-23">[23]</a><a href="#cite_note-24">[24]</a> ChatBot supports multiple <a href="Nonprofit_organization" title="Nonprofit organization">non-profit organizations</a>,<a href="#cite_note-25">[25]</a> including: <a href="European_Mentoring_and_Coaching_Council" title="European Mentoring and Coaching Council">European Mentoring and Coaching Council</a>,<a href="#cite_note-26">[26]</a> Musculoskeletal Australia,<a href="#cite_note-27">[27]</a> <a href="Operation_Kindness" title="Operation Kindness">Operation Kindness</a><a href="#cite_note-28">[28]</a> and Tinnitus UK.<a href="#cite_note-29">[29]</a> It is mainly used for connecting and engaging with communities, and <a href="Fundraising" title="Fundraising">fundraising</a>.<a href="#cite_note-30">[30]</a>

<ul><li><a href="Chatbot" title="Chatbot">Chatbot (platform)</a></li></ul>

<div class="mw-heading mw-heading2"><h2 id="References">References</h2></div>

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